Select a Retainer Package

Secure priority attention and guaranteed availability with ArcFires' retainer services.

Premium Services Retainer

Priority attention & scheduling
Consulting and strategizing
Coaching & training videos
Weekly check-in calls
Proactive support
8 hours/month guaranteed
$100/hr beyond the first 8 hours
No additional fees for Rush Order work
Phone, text, & email support
Same-day replies*
Access to online knowledge base

*Will reply within 12 hours if your message was received outside work hours.

Advanced Maintenance Retainer

Up to 5 hours/month
Coaching & training videos
$150/hr beyond the first 5 hours*
Phone, text, & email support
Replies within 24 hours**
Access to online knowledge base

*Hourly rate for scheduled work during regular business hours. View full hourly rate breakdown here.
**24 hour interval may not include weekends or holidays.

Basic Maintenance Retainer

Up to 2 hours/month
Coaching & training videos
$150/hr beyond the first 2 hours*
Phone, text, & email support
Replies within 48 hours**
Access to online knowledge base

*Hourly rate for scheduled work during regular business hours. View full hourly rate breakdown here.
**48 hour interval may not include weekends or holidays.